FREQUENTLY ASKED QUESTIONS
GENERAL FAQ
We strive to ensure that the product images on our website are as accurate and representative as possible. However, due to the natural variability of cannabis plants, there may be slight differences in appearance between the product you see in the picture and the one you receive. Rest assured, all our products meet the same high standards of quality and potency. If you have any concerns or specific preferences, please feel free to contact our customer service team before placing your order. We are here to help and ensure you have a satisfactory experience with our products.
No, you do not need a medical marijuana card to purchase from our site. We welcome all adult customers who meet the legal age requirement for recreational cannabis use. You'll be able to enjoy our wide selection of high-quality products.
Yes, all our cannabis products are lab-tested for quality, potency, and safety. We ensure they are free from harmful contaminants such as pesticides, mold, and heavy metals.
Our knowledgeable staff can help you choose the right product based on your preferences and desired effects. Whether you are looking for pain relief, relaxation, or an energy boost, we have something to suit your needs.
Speak to our staff via Live Chat.
Yes, we offer various discounts and loyalty programs to reward our regular customers. Ask our staff for more information on how to get discounts on your purchases.
PAYMENTS FAQ
We accept a variety of payment methods including Cash App, Zelle, PayPal (Family & Friends) and Crypto Currency (Bitcoin, Ethereum, Tether) are the specific cannabis-friendly payment apps. Unfortunately, we do not accept credit cards due to federal regulations.
Currently, we are unable to accept Cards Payments due to federal banking restrictions on cannabis-related transactions. We recommend using your card to make payment via bitcoin Here(ORDER WITH CARD VIA BITCOIN.)
YES! We accept cryptocurrency payments. If you are new to crypto Currency FOLLOW THIS STEPS or Get Support Via Live Chat
Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment information and ensure your privacy.
If you don't send your payment, your order will not be processed or shipped. Our system requires payment to confirm and complete your purchase. If you encounter any issues with your payment or need assistance, please contact our customer service team Via Live Chat or E-mail. We are here to help ensure a smooth transaction and timely delivery of your products.
ORDERING FAQ
To place an order, simply browse our online catalog, add your desired products to the cart, and proceed to checkout. Follow the prompts to complete your purchase. If you need assistance, our customer service team is available to help.
Yes, It would cost you Extra. We offer same-day delivery for orders placed before a certain cutoff time, depending on your location. Please contact customer service for more details via Live Chat or Email.
Payments may take up to one hour to process. Once your payment is confirmed, you will receive a notification email with your tracking number and order details. Thank you for your patience and understanding.
After placing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact customer service to confirm your order.
Yes, there is a minimum order amount for delivery, which may vary by location. Please contact customer service for the specific minimum in your area.
SHIPPING FAQ
We offer standard, express, and overnight shipping options to cater to your needs. You can select your preferred shipping method during the checkout process.
Shipping times vary depending on your location within USA and the shipping method chosen. Standard shipping typically takes 1-3 business days, express shipping takes 2 business days, and overnight shipping delivers the next business day.
Yes, all our packages are shipped in discreet, unmarked boxes to ensure your privacy. There is no mention of cannabis or our company on the packaging.
Absolutely! Once your order is processed and shipped, you will receive an email with a tracking number and a link to track your package in real-time.
YES! For International Shipping, standard shipping typically takes 3-5 business days and Express shipping takes 1-3 business days. Overnight shipping is NOT AVAILABLE DUE TO DISTANCE.
Our shipping days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed and shipped on the next business day.
We use discreet, odor-proof packaging materials to ensure your privacy and the safety of your products during shipping. Our packaging is designed to protect your order while in transit.
If you have special shipping instructions, such as leaving the package at a specific location or with a neighbor, please include these details in the order notes during checkout. We will do our best to accommodate your request.
We comply with all local and federal regulations regarding shipping cannabis products. If your package is seized by customs, please contact our customer service team immediately. We will work with you to resolve the issue and ensure your satisfaction.
For records we have a 100% successful Delivery streak on deliveries.
Yes, we recommend shipping insurance to protect your order against loss or damage during transit. Be rest assured Insurance is Refundable for added peace of mind.